Support

CAD Support Services for Autodesk, SiteMaster & Exactal Products
CADCare Support*An easy and flexible way to maintain your Autodesk CAD Systems. Ensures your CAD Team have access to our experts. 
For more info click here

Telephone Support*
Unlimited telephone support available during normal office hours.  Call 01324 550 760
E-mail Support*
Send your support requests/queries to Autodesk.support@tms-Scotland.com
Remote Support*
Our engineers may on occasion find it easier to resolve any software issues by remotely taking control of the client PC. Of course this service is only possible if the customer's firewall settings allow access.  You will be asked to download the remote support software onto your PC to allow this service to be initiated.
 
Autodesk On-line Knowlegebase (24/7 support)
Follow the links below to gain access to the on-line knowledge base for each product
Autodesk Software Service Packs
These are available for customers with licences covered by an Autodesk software subscription contract.   Service packs for latest Autodesk products can be accessed and downloaded via the Autodesk Subscription Center Web Portal

Autodesk Subscription Service Customers  - Keep your software up to date
Follow this link for a detailed description on the Subscription Toolbox - a collection of tips and links to help you make the most of all that Subscription has to offer http://download.autodesk.com/largefiles/subscription/ 


Autodesk Authorisation Codes Assistance
Click here to access the on-line help for Authorisation codes

CAD Tips for Autodesk Users
Click here to access a range of tips and tricks for users of Revit Architecture, AutoCAD Architecture, AutoCAD & AutoCAD LT.
AEC Newsletter
Each month we share our views, provide some AEC news and more besides.  Click here to view the newsletter

* These services are only available to TMS customers who have purchased a TMS customer service contract
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